Frequently Asked Questions
Everything you need to know about shopping with NIKOLA TOY.
What is the estimated delivery time for my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
Are the toys at NIKOLA TOY safe for children?
Absolutely. All of our products undergo rigorous safety testing and comply with international toy safety standards, including ASTM and CE certifications.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Simply contact our support team to initiate a return or exchange.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer gift wrapping services?
Yes, we offer premium gift wrapping and personalized notes for a small additional fee, which can be selected at the checkout page.